Best Practices For Remote Onboarding

Clear expectations give them solid benchmarks for their performance, even when they’re not receiving the casual feedback (smiles, high fives, and “nice jobs” in passing) we take for granted in office environments. Onboarding remote employees is different from onboarding onsite employees. Let’s say remote onboarding is to onsite onboarding as…spoons are to forks or vacuums are to mops. Although there are definite similarities between the two types of onboarding best practices, there are a few remote-friendly considerations for virtual onboarding. By aligning with these, you’ll allow your employees to focus on meaningful work starting on Day 1 and beyond. Because a solid onboarding process helps new employees feel welcome and like they’re already part of the team. You’ll help smooth their transition, make it less overwhelming, and gradually get everyone accustomed to the new workflow.

If you require employees to provide some equipment, send them an interactive survey checklist to confirm their needs are met. New hires waiting on the first day often have tons of questions swirling around their heads. Unfortunately, they usually don’t yet know anyone at the company to talk to. Ask 2 or 3 future teammates to schedule a virtual coffee meetup with the new employee. We have some virtual documents, but the onboarding user experience could use some work. Policy documentation, if not included in handbookThis should include an employee-facing copy of your official remote work policy.

Foundations Of Successful Remote Onboarding In 2021

Understand your new hire’s expectations and their remote working challenges in these 30 days and then come up with an effective long-term plan. While this does take a bit of extra work, it will pay off in both the long and short term. Your new employees will feel confident, eager, and comfortable to begin working with your team.

Best Remote Onboarding Practices to Adopt

Nothing can prime your new remote hire for the onboarding process like a welcome email. The email should share the schedule planned for the first day and the documents the remote hire should be ready with. It should also include details on work-life at the organization, pictures of the team, and an invitation to join the company’s social media group. Companies who are pivoting towards remote work and hiring systems have to take these factors into account and make sure to compensate for these gaps by building connections in different ways. Continuing to set new joiners up for success, HR managers have to be creative and leverage new technologies to ensure a full and genuine remote onboarding experience. One of the cons of remote work, especially with teams distributed across time zones, is employees often feel more pressure to be “always on,” which can lead to overworking. Remote and hybrid workers are more likely than on-site ones to work over 50 hours per week.

Tech Talk: 5 Best Practices For Onboarding Remote Employees

There are certain misconceptions about remote onboarding and remote work in general. For example, employers might assume that an employee working from home will not be as productive as someone working from the office. The business world has reached a stage where new hires start their work remotely and don’t get a chance to meet their team in person. Try to create frequent web sessions and motivate your remote employees to take part in it. Make sure you organize a team building exercise within the first couple of weeks that enriches cross-team collaboration.

As part of this sequence, add an email from the employee’s onboarding buddy so they have another go-to person they can approach with questions. An onboarding buddy is an employee who supports the new hire in their first few weeks, providing them with information about company processes, culture, and more. According to Gartner’s research, 74% of new hires see their peers as the most valuable source of support while they’re onboarding. Plus, new hires with onboarding buddies are more satisfied with the overall onboarding experience. For remote workers especially, the employee onboarding experience needs to be humanized.

Tips For Onboarding Remote Workers

We provide video tutorials to guide new hires on getting started with Jira and Confluence. Thanks to video conferencing tools, face-to-face buddy interactions can be as immersive as in-person communication. Specifically, what meetings are they required to attend and when they will take place. From the advent of word processors to full-time remote work, the history of paperless offices reflects major technological … Forcing a new hire to complete a confusing array of tasks is one source of a negative new employee experience. Making the most of preboarding will enable you to focus on higher-value aspects of onboarding on the new employee’s first day.

  • So weave in a few video calls on the agenda, starting with smaller groups of employees they’ll be interacting with regularly.
  • New hires receive messages from EQRx executives and future colleagues welcoming them to the team.
  • Their platform helps you save time in the onboarding process and set up automated triggers to send unique new hire kits whenever an employee joins your company.
  • Of course, the technical aspects of onboarding may be the first ones you think of when it comes to the task — and thankfully, they’re the easiest onboarding task to handle virtually.

Now imagine if this process had to be done for remote employees instead of in-person hires. “New employees hit the ground running faster when they’re brought into the fold,” agreed Sutton. That means scheduling virtual team meetings, daily check-ins, and other regular conversations with existing team members. But Sutton also says you need to ensure new hires get the necessary technology early on. “Your new hire will likely need a laptop and phone, as well as other equipment to set them up for success,” he said. It’s also a good idea to schedule time for them to work with the IT help desk or another team member that can help new hires set up their software and tools. We recommend this playbook to any People Ops leader looking to implement and optimize remote onboarding processes in their organizations.

Underrating The Importance Of Company Culture

In addition, it allows the newcomer to learn about your organization. Employee preboarding forms should be part of a broader onboarding program. It’s the window between when the new hire accepts the offer and starts the job. You can use a preboarding program to calm employees’ first-day nerves. You’ll make new hires feel connected and welcomed from the moment they accept the job offer. By extending responsibility and expectations early in the remote onboarding process, you’ll be laying the bedrock of confidence that your new hires will need to take on more complex projects during their first year. Share specifics about what a successful project looks like, set concrete goals to work towards, and develop a framework by which you can gauge performance.

Get in touch for assistance with digitizing your onboarding process because we know it may be a pain the first time. We’ll help you make it simple and automate the things that will save you time. Currently, more people are leaving their traditional jobs to work remotely. That means many businesses are now operating online with both their customers and employees. A new employee entering a new work environment is surely facing some natural weariness and unfamiliarity. Asking too much of them and forcing them to scramble and face more confusion in a space that is already foreign to them is an easy way to make the onboarding experience a negative one. Making sure your process is streamlined and simple is essential to ensuring that your employees can have a smooth transition into their new environment.

Dont Expect Productivity Right Away

If you’re not already using these onboarding best practices 2022 in your onboarding process, it’s time to make changes. The first thing you need to do is digitize your process if it’s not already online.

Flexible schedules allow employees to pick a work schedule that aligns with their personal lives instead of being bound to the traditional 9-to-5. Let them go pick up the kids from school when they need to or take the dog on a walk when they feel like it. Don’t schedule important meetings too early or too late in the day for your distributed team. Be mindful of time zone differences, especially if they’re in other countries. For example, at Pilot, we have designated meeting times that are reasonable for everyone on our remote team.’s virtual environment makes it easy to teach new remote employees about key projects and also get them involved immediately. They’ll love contributing and feeling in-the-know, thanks to this thriving interface. The completion of onboarding provides plenty of reasons to celebrate.

Are You Sacrificing Customer Experience For Marketing Leads?

Bear in mind, this timeline should accommodate your internal probationary periods. Blended onboarding approaches combine the live and asynchronous methods mentioned before. The CEO of the data platform vendor, which is a leading contributor to the open source Cassandra database, details why the vendor… While transitioning to a paperless office can be costly, the benefits of paperless are enough to justify the cost for most … “Everyone brings their lunch to the video conference and comes prepared to socialize — to talk about their experiences at Semtech, their favorite books or what TV shows they are binge-watching right now,” Browne said. “Having employees acknowledge and consent to the use of electronic signatures is prudent,” she said.

Best Remote Onboarding Practices to Adopt

The hot desk is ready to make a comeback as businesses offer smaller, flexible office spaces for team members to drop in one or two days a week. Social interaction – The simple introductions that often happen in live training sessions can happen via a chat application within the VILT platform. Participants can use chat apps to react to the training content and videos in real time. Various apps use touchscreens to collect employee signatures, and some may substitute a checkbox for the traditional signature. Of course, many remote training best practice requirements have ramped up in light of the pandemic of 2020. But even as we eventually feel safer from the threat of COVID-19, remote training will still offer relevant advantages. Compared to onsite employees who have a designated workspace ready for them since day one, a remote worker is left on their own to set up the equipment, workspace, and systems needed for their new job.

Why Is Remote Onboarding Challenging?

Regardless of how much care and efforts you put in creating a robust onboarding process for your virtual new hires, you cannot assume it will work for all of them. A recent survey of 1,031 employees conducted by Nulab, a software company, revealed the importance of upholding company culture in this era of uncertainty.

Remote Onboarding Best Practice #2: Data Security & Regulatory Compliance

Acknowledging this disillusionment is key to ensuring that your employees have a workplace where they feel welcome and eager to return. A comfortable and familiar environment provides a sense of belonging and reaffirms the thought that your employee is valued and important in your business. Emphasizing and defining your business culture through your remote onboarding process is a crucial time for you to make this move. If your on-site HR team is swamped or if you don’t have one, this dedicated professional could save you loads of time and stress during the onboarding process. They’ll make sure you cover all the details you didn’t even think of. A great way to audit your onboarding process is to gather feedback from new employees. Create an onboarding survey for new hires to help gain an understanding of their experience.

What Are The Goals And Benefits Of Virtual Onboarding?

Remote work will continue to be a staple work arrangement offered by companies. According to a Northeastern University survey, more than 1,000 C-suite executives claimed the pandemic has made them more likely to encourage remote work as a way to recruit new employees. There are various techniques and strategies HR leaders can handle an online onboarding process, but there are some basic tips that work for almost all situations. Due to social distancing guidelines, onboarding groups of workers seems inconceivable in the COVID era. But one of the beauties about remote technology is that it gives you the ability to onboard multiple new hires at once. From file sharing to project management software to instant messaging apps, make time to give the new hire a virtual tour of the tech solutions your team uses. Emphasize the ways you use each tool to stay in touch, manage timelines, or get work done — especially when you’re not in the same location.

Putting your values in your onboarding process allows your new hires to understand how they fit into the company and how they can contribute to its culture. Therefore organizations need to plan remote onboarding beyond the first week as well. With the right remote onboarding tools, training and strategy, you can make remote employees a happy part of your workforce. In its simplest form, onboarding is a new hire’s opportunity Best Remote Onboarding Practices to Adopt to become familiar with their team and learn more about their new employer. Companies benefit from exposing new hires to a variety of different activities that allow them to grow as a professional and feel more comfortable in their new role. Remote employee onboarding has all the same goals as regular employee onboarding but is focused on employees who will be joining the team in a completely remote role.


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